Dear Nice Insurance People,
If you want me to know my daughter’s lab bills have been taken care of it is helpful if you LEAVE A MESSAGE. Simply writing in your log that you called and no one answered does not, actually, relay the information to me, believe it or not.
I would appreciate your consideration on this for future transactions.
The Zebra (not a mind reader)
PS. I have just been informed that your contract with this particular lab is to pay $50 a month per patient whether or not each patient uses the service. Could this be, perhaps, part of the financial trouble you are in now? Just wondering.